Privacy Policy

1. Introduction

This Privacy Policy explains how Preemptive collects, uses, and protects information when you use our websites, applications, and services. We encourage you to read it carefully to understand our practices regarding your data.

2. Who We Are

Preemptive operates through two affiliated entities working together to provide your care. It is helpful to understand the role of each:

• PreemptiveAI, Inc. is a management services organization (MSO). It provides the technology platform, data infrastructure, analytics, and administrative support. It does not practice medicine.
• Preemptive Clinic, P.A. is a professional medical corporation. All clinical services, medical decision-making, and professional care are provided exclusively by Preemptive Clinic, P.A. and its qualified clinicians.

Both entities are committed to protecting your privacy and complying with applicable laws, including HIPAA where relevant.

3. Information We Collect

We collect information necessary to provide accurate, continuous monitoring and care:

4. How We Use Information

We use your information to:

• Provide, operate, and maintain the Preemptive service.
• Establish and monitor your individual physiological baseline.
• Enable our clinical team to review signals and provide human-guided care.
• Improve the reliability, safety, and performance of our systems.
• Communicate with you about your care and service updates.
• Communicate with you about your care and service updates via SMS. Message frequency may vary.

5. Clinical Information & HIPAA

Clinical information is handled by Preemptive Clinic, P.A. and its clinical staff. Where applicable, this information is protected under the Health Insurance Portability and Accountability Act (HIPAA).

PreemptiveAI, Inc. acts as a business associate or service provider to support these clinical operations but does not independently use your clinical data for advertising or unrelated commercial purposes.

6. How Information Is Shared

We do not sell your personal information. We do not use your health data for third-party advertising. We may share information between PreemptiveAI, Inc. and Preemptive Clinic, P.A. as necessary to facilitate your care.

SMS and Mobile Information:

• No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
• All the stated categories in this privacy policy exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

SMS Terms & Conditions:

• By providing your phone number, you consent to receive SMS messages from Preemptive.
• Opt-out: You can opt out of receiving further messages at any time by replying STOP.
• Support: For more information or assistance, reply HELP.
• Rates: Message and data rates may apply.
• Frequency: Message frequency varies based on your care and monitoring needs.

7. Use of AI & Modeling

Our platform uses computational models to identify physiological patterns and changes over time. These models are designed to support early awareness and assist our clinical team.

Please note that algorithmic outputs are supportive, not diagnostic. All clinical decisions remain with human clinicians.

8. Data Retention

We retain your information only for as long as necessary to provide care, operate our services, or comply with legal obligations. When data is no longer needed, it is securely deleted or de-identified.

9. Data Security

We employ robust technical, administrative, and physical safeguards to protect your information. While we strive to use commercially acceptable means to protect your data, no method of transmission over the Internet or electronic storage is 100% secure. We recommend using our service only in secure environments.

10. Your Rights & Choices

Depending on your location, you may have rights regarding your personal information, such as the right to access, correct, or delete your data. You may exercise these rights or update your preferences by contacting us directly.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. If we make material changes, we will notify you through our platform or other appropriate channels.